FaQs
Frequently asked question
1
Can I customize my order with my logo or design?
Yes! We offer customization options, including logo printing and branding. Contact our support team for details.
2
What is the minimum order quantity?
At The Core, we don't have a minimum order quantity. Whether your order is small or large, we treat every request with the same level of care and attention.
3
Can I change my placed order?
Once an order is placed, changes may not always be possible. Contact our support team as soon as possible for assistance.
4
How do I cancel an order?
Orders placed on our website cannot be canceled free of charge.
5
what if I received the number of products I received is less than what I ordered?
If any items from your order are missing and are listed on your invoice, please contact our support team.
6
I’m experiencing a quality issue with the product. How should I proceed?
If you have a quality issue with the product, please contact our support team with details of the problem, including photos if possible. We will review your concern and provide a resolution as soon as possible.
7
Can I return or exchange a product?
Returns and exchanges depend on the product and issue. Contact our support team for further guidance.
8
Do you offer bulk order discounts?
Yes, we provide discounts for bulk orders. Contact us for a quote.